The doctors and staff at Bankhouse Surgery in Hartlepool are proud to offer the highest standard of healthcare. We offer specialist clinics for the management of chronic diseases such as asthma and diabetes and a wide variety of other medical services including minor surgery, childhood and travel vaccinations, baby clinics and contraception and sexual health services.
This practice is very highly regarded regionally and is one of the leading training practices in the North East, working closely with Newcastle University and the Northern Deanery in the training of young doctors.
In addition to lots of information about the practice, the menu on the right hand side of this page allows you access to a wealth of NHS health-related information.
Please see link on right of this page, "Accessing the right treatment - Right Place Right Time, to ensure you access the correct NHS service for your particular problem
From September 2019 pharmacies will not be able to order your medication on your behalf. You will need to order your repeat prescriptions directly from your GP practice by either ordering online (if you are not already registered for patient online services then please speak to a member of reception) or using the white tear off part of your repeat prescription and identifying the medications you require.
Remember your GP practice and pharmacy need time to prepare and dispense your prescriptions. Please DO NOT leave ordering your prescriptions to last minute. We do not issue same day prescriptions. If you order your prescription before 6pm on a working day they will be ready the following working day after 3:30pm. Therefore if you order on a Saturday or a Sunday we process your order on a Monday (excluding bank holidays) and it will be ready for collection on following Tuesday after 3:30pm. We do not take repeat prescription orders over the phone.
A letter will be sent out to all patients with regards to the above from the CCG week commencing 5/8/19.
The surgery currently has a problem with the telephones. This is a Tees wide issue. We hope to be up and running again very soon.
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(Site updated 17/01/2020)