Test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

• in your NHS account (through the NHS website or NHS App)
• in your SystmOnline account
• phone or visit us between 9am to 5pm and we will tell you what the results are

Questions about your results

If you want to talk to someone about your results, fill out our test results request form and someone will be in touch.

In order to maintain patient confidentiality, results can only be given to the patient themselves, unless they are under the age of 16 years.

Please note that Bankhouse Surgery no longer accepts self referral urine samples at reception

This decision has been made by the GP's in order to improve patient safety.

Please speak to a member of reception for advice if you have any questions.

Please note that Bankhouse Surgery no longer accepts self referral urine samples at reception

This decision has been made by the GP's in order to improve patient safety.

Please speak to a member of reception for advice if you have any questions.

• Women (aged 16-65) - Can be booked in with the a member of the nursing team
• Children - Can be booked in for a same day appointment with the GP
• Male Patients - Please book a GP appointment to discuss symptoms
• Exceptions - Samples will be accepted as normal when it has been requested by a nurse or GP for investigation or an annual review such as diabetes, kidney disease etc.

Please follow the link below for advice on getting treatment from a local pharmacy for urinary tract infections and minor illnesses

https://northeastnorthcumbria.nhs.uk/our-work/workstreams/optimising-services/pharmacy